Like any other major technology implmentation, a successful CRM project results from building a team that understands the business requirements and designs your solution around you - not the tool! Your implementation partner's approach to your project should reflect those interests and work with your team to ensure the desired outcome. Plural understands that the business process must be considered and if required, modified to achieve the desired levels of performance. This critical first step is often missed or ignored in technology implementations and as a result, your CRM implementation gets you to the same bad result-only faster!
Let us work with you to develop the business requirements for a CRM system and evaluation/recommendation of the available tools that align with your company. Contact us!